Returns & Refunds Policy

Effective Date: July 27th, 2026

This policy applies to purchases made through the WMSC 90.3 FM online store at wmscradio.com, including print magazine issues and any other merchandise sold through the site.

All Sales Are Final

Because each issue is printed in limited quantities, all magazine purchases are final. We do not accept returns or offer refunds for change of mind, or because you no longer want an issue you ordered.

Damaged, Defective, or Incorrect Items

We will replace your item or issue a refund if:

• Your issue arrives visibly damaged (bent, torn, water-damaged, or otherwise unreadable) during shipping
• You received the wrong item or issue
• Your issue has a printing defect (missing pages, misprinted pages, binding failure)

To request a replacement or refund:

1. Contact us at web@wmscradio.com within 5 days of the delivery date shown on your tracking
2. Include your order number and clear photos of the damaged or defective item
3. We’ll review your request and respond within 3-5 business days

If approved, we will send a free replacement copy if one is available, or issue a full refund to your original payment method if the issue is sold out. You will not be asked to pay return shipping for damaged, defective, or incorrect items.

Lost or Undelivered Packages

If tracking shows your package as delivered but you did not receive it, please check with neighbors and your local post office first, since USPS occasionally marks packages delivered a day or two early. If it still hasn’t turned up after 5 business days, contact us at web@wmscradio.com and we’ll work with you to file a claim or send a replacement where possible.

If tracking has shown no movement for more than 10 business days, contact us and we’ll look into it on our end.

Refund Processing

Approved refunds are issued to your original payment method within 5-10 business days. Processing times beyond that point depend on your bank or card issuer, not on us.

Pre-Orders and Sold-Out Issues

If an issue is offered for pre-order and we’re unable to fulfill your order (for example, due to a printing issue), you will be notified and automatically refunded in full.

Contact Us

Questions about this policy? Reach out to web@wmscradio.com.